Bolting speaker with stand

Yeah, I thought about returning them, but KEF told me it is a custom order and cannot be returned. Moreover they have been ignoring my emails, which is very very frustrating.

The screws are not too short. They have the same length as the right speaker's screws and I can tighten the left speaker screws on the right speaker.

Without the stands, yes, they will screw into the speaker. Yes, there are threads inserted in the left speaker, but they are too deep.

And, yes, I explained these to KEF. They told me to remove the feet, which does not sound right to me. It is annoying that the quality is inconsistent for such an expensive product.

Thanks for responding.

@stereo5 That’s what the KEF customer service said. I ordered them from a local dealer. Maybe that’s why. Moreover, I made a small scratch at the bottom of the left speaker during the extra investigations I had to do. KEF probably would not take them back.

@loomisjohnson yes, that is what I am trying to do now. What annoys me even more is: KEF does not even answer my question about getting longer screws, and their spec. KEF literally has the worst customer service I have ever dealt with.

@crn3371 Right. The drawing did not show the rubber feet, but he manual did not show instructions about removing the rubber feet either. No matter what, the quality of these speakers should be consistent and the KEF customer service is terrible.

Thanks for all the responses.

@crn3371
There are about 1/8 left on the right speaker and I am trying to get screws that are 1/8 longer than the original ones.

I am fine with removing the rubber feet if they were mentioned in the manual in the first place, and if it was required for both speakers. KEF telling me to remove the rubber feet sounds having this issue sounds like it is a workaround.

Thanks.