What's the deal with Vintage Tube Service?


I've tried very hard to buy tubes from Andy on multiple occasions, but I never seem to succeed. Very informative conversations, very little actual processing of orders... Am I the only one? 
redwoodaudio
I have been dealing with Andy for more than 20 years.  He is the absolute best in the business for vintage tubes and is a very straight-shooter as far as tubes go.  He might take a week or 10 days to ship , but when you get the tubes, they are perfection, generally in original boxes and with copies of manufacturers' ads for whatever you bought.  He has my credit card on file because I trust him completely.
@jwpstayman 
Very well stated. His tubes are cream of the crop or he wouldn't sell them. I enjoy the stories he tells about all things tubes, audio, and life in general.

I am new to tubes but have bought from both Andy and Brent.  Andy took 6 weeks for me to get my tubes, where Brent took about a week. I just ordered more tubes from Andy last week if that tells you anything :)  I think his knowledge, tubes, and prices are the best around.  If your in a hurry go with Brent. 
I never had a problem.  The key tubes in my setup came from him.  they sound great.
I cancelled an order with Andy at Vintage Tube Services over a decade ago because it was taking too long to fill the order and he’s banned me from making new purchases ever since. Don’t cross him, or "NO SOUP FOR YOU!!!"

Brent Jessee has been my go-to for NOS tubes. Straight shooter, good products and ships in a timely manner.