What's the deal with Vintage Tube Service?


I've tried very hard to buy tubes from Andy on multiple occasions, but I never seem to succeed. Very informative conversations, very little actual processing of orders... Am I the only one? 
redwoodaudio

Showing 5 responses by lowrider57

the typewriter invoices always crack me up :-)
So true. I have a folder filled with them.



Andy has my credit card info on file. He's always checked stock and quoted a price whilst on the phone. Then he tests the tubes again before shipping.
But he is an older fellow and a one man operation, so it takes about a week for him to ship.

But lately he has been way behind on orders. I'm talking weeks behind.


@jwpstayman 
Very well stated. His tubes are cream of the crop or he wouldn't sell them. I enjoy the stories he tells about all things tubes, audio, and life in general.

Andy is slow but intends on quicker fulfillment. He has added online purchases to his website. I've used it and received excellent tubes.

 

I go back about 5-6 years with Andy and he always had primo NOS tubes delivered in a timely manner (about 1-2 weeks). There were certain times of the year he was out on tube shopping trips so the store was closed. Then there would be a backup on deliveries (3 weeks).

The worldwide tube crisis a couple of years ago did him in. He was still operating as a one-man-shop and wait times turned into months. He was also forgetting to fill orders. It happened to me and 6 months later he called and asked if I still wanted the tubes, I had moved on.

I believe some current orders are taking 3-4 months, so Brent has been getting all my business.

 

EDIT; Please do try his new online order feature. They're the same quality tubes noise-rated by colour. I received mine in 3 days time.