You read a lot about D'Agostino nowadays but little about Krell

 I think its the quality control..my buddy who is manager of a higher end shop dumped the line due to way too many returns/repairs.Cant make money if it keeps coming back

Are you referring to Krell or D'Agostino?

Dan was the heart and soul of Krell.  The only direction they are going now is down hill.  Last year I purchased components worth 42K and both components had cosmetic and performance issues. The icing on the cake was their atrocious customer service.  I am still waiting for a phone call / email follow up since October 2015.  

Dan WAS Krell.  Period.

I don't know what Krell is now that he's gone, but my desire for their products left when Dan did.  It's really a shame how he was treated, but I hope Dan has amazing success with his new company.  I'm sure he will.

Lalitk,

If you bought these pieces from a dealer why wouldn't they give you service? I don't think we are getting the whole story here.