Yamaha Amplifier Warranty Issues


My Yamaha A-S2100 integrated amplifier under warranty has been sent to an authorized Dealer for repairs, Yamaha says the parts are back ordered 10-12 weeks and some cannot be found yet. They refuse to replace with a new amp. What good is this warranty? Is'nt there anything I can do?

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The dealer cannot do anything as the unit is almost 2 years old,

The service center can repair it with outside of Yamaha parts and can charge me $350 for parts and labour with his 60 days warranty. I'm trying for Yamaha to pay for this 

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The dealer cannot do anything as the unit is almost 2 years old ...

There are a few things a good dealer could do for you in this circumstance. He could offer you a loaner, for example. He could offer a replacement unit at his cost with a credit applied for the Yamaha as trade after it is repaired.

There are a few things a good dealer could do for you in this circumstance. He could offer you a loaner, for example. He could offer a replacement unit at his cost with a credit applied for the Yamaha as trade after it is repaired.

They don't have loaners in amplifiers. He can only offer a trade in

The latest update...... Yamaha won't pay for outside parts and even labor. I debated in my mind about the quality of the parts from Yamaha vs outside and having no knowledge about electronics (even though they are only capacitors and resistors) have decided to go for Yamaha parts and simply wait for them. I have experience with auto parts i.e. dealer vs after market and know that genuine dealer parts are superior and longer lasting and am assuming that this would be true for electronics too. Waitng 10-12 weeks for Yamaha parts will be painful but I hope that I've taken the correct decision in the longer run.

Regarding the dealer , he will only offer a trade in and that price is unattractive.