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Wilson Audio paint problems

Hi - am I the only person who has experienced problems with Wislon Audio products? I bought a brand new pair of Sofia 2s and after about 12 months they developed cracking around the top and front edge. This has spread laterally at the top if the speaker. I approached the distributor who offered to take them to a Ferrari paint shop! I called Wilson Audio but the guy I was put through to did not return my calls.

I have since purchased a pair of Duettes on Audiogon. These too have developed a light crack down the side along one of the seams. I love Wilson speakers (I have the centre and sub/sub controller too). I have invested a lot of money in the brand but now feel completely unable to get my problems sorted. Looking on the web, there seems to be a lot about WA's commitment to the client. I just feel I can't get access to it!

Does anyone else have a similar experience or advice?
krupski

Showing 3 responses by tmsorosk

tmsorosk
1,013 posts
 
Thanks for that input, I will avoid them at all cost .
tmsorosk
1,013 posts
 
Ricred 1 .. I did not recommend to others to avoid Wilsons . Only that I would avoid them . Dave Wilson has impeccable taste and I will not try and destain his reputation . But when i hear consistent issues it makes this old man weary. I did not mean to offend . If you love your speakers don,t worry about what others think .
tmsorosk
1,013 posts
 
Mw_chen ,,, I think I will side with your wife on this one . Why would you even consider a speaker from the same manufacturer ? Even the warranty is questionable , the problem was there before the speakers even left the factory , they should take care of the problem regardless of age , in fact they could have recalled all the speakers built with the problem glue , rather then do nothing and hope most were off warranty before problems occurred .
I saw your system link , very , very nice , thanks for showing us your music chamber .
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