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Wilson Audio paint problems

Hi - am I the only person who has experienced problems with Wislon Audio products? I bought a brand new pair of Sofia 2s and after about 12 months they developed cracking around the top and front edge. This has spread laterally at the top if the speaker. I approached the distributor who offered to take them to a Ferrari paint shop! I called Wilson Audio but the guy I was put through to did not return my calls.

I have since purchased a pair of Duettes on Audiogon. These too have developed a light crack down the side along one of the seams. I love Wilson speakers (I have the centre and sub/sub controller too). I have invested a lot of money in the brand but now feel completely unable to get my problems sorted. Looking on the web, there seems to be a lot about WA's commitment to the client. I just feel I can't get access to it!

Does anyone else have a similar experience or advice?
krupski

Showing 1 response by jsd52756

jsd52756's avatar
jsd52756
473 posts
 
Perhaps one of the bad things here is that it takes 100 compliments to make a good impression and only one bad statement to ruin all the good things said. Maybe Wilson themselves should chime in?
Like the sign over my wifes desk says, "When I am right, no one remembers. When I am wrong, no one forgets".
-John
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