UPS is known as OOPS! Just received a McIntosh tuner via UPS from Oregon to Wisconsin. It was packed by a professional packager, double boxed, bubble wrapped, styrofoam, extra cardboard, etc. It arrived completely smashed. The glass McIntosh faceplate was literally in shards. The tuner knob was pushed into the front of the tuner completely destroying the tuner pod module. Internal and external damage I estimate at around 800.00. This package had to have been dropped from a good height. The packaging was of the highest order. A friend of mine worked for UPS at night loading trucks. He told me that he knew employees that would see how far they could throw packages just to pass the boredom of working all night. My friend had no reason to make this up. I will never use UPS (OOPS) again.
Which 'Shipping carrier provides the best overall
Now there's a question that ought to get some action. as important as it is to have a good one , or two, given the very nature of this venue in particular. For with but one exception, every deal I've personally done via Audiogon has been with the use of some carrier... and I don't see that changing anytime soon.
Is there truly a carrier out there that continually provides exemptlary service. Handles goods properly, facillitates providing informaiton quickly and accurately? ..or is it always a coin toss with shipping equipment, in terms of timeliness and handling?
Having gained some experience over the past few years, both here at audiogon, and in former businesses, I think it may well be just that, a coin toss.
My very first opportunity to transact business with another member was steeped in miscomunication and poor training on the part of several FED EX emplyees and took months to regain the difference in an overcharge.
Most recently FED EX again has shown to be lacking in attention to detail and training of it's individuals, as well as access to timely shipping info updates. Frustrating at the time, but now since all turned out well, a laughable, but most memorable event.
For those who have done this 'shipping' thing quite often, I ask what is yuoor assessment of carriers in general, and have you determined a prefferance?
I feel this is certainly an area in dire need of an assessment based upon some considerable experiences, both in shipping, and in claims.
Thanks a lot. This should be most benificial to all at Audiogon...
Is there truly a carrier out there that continually provides exemptlary service. Handles goods properly, facillitates providing informaiton quickly and accurately? ..or is it always a coin toss with shipping equipment, in terms of timeliness and handling?
Having gained some experience over the past few years, both here at audiogon, and in former businesses, I think it may well be just that, a coin toss.
My very first opportunity to transact business with another member was steeped in miscomunication and poor training on the part of several FED EX emplyees and took months to regain the difference in an overcharge.
Most recently FED EX again has shown to be lacking in attention to detail and training of it's individuals, as well as access to timely shipping info updates. Frustrating at the time, but now since all turned out well, a laughable, but most memorable event.
For those who have done this 'shipping' thing quite often, I ask what is yuoor assessment of carriers in general, and have you determined a prefferance?
I feel this is certainly an area in dire need of an assessment based upon some considerable experiences, both in shipping, and in claims.
Thanks a lot. This should be most benificial to all at Audiogon...