what would you do?


What would you do if you bought a amp from supposedly reputable dealer and found out a year and a half later it wasnt the amp you bought at all but one of a totally different serial number and ? Wouldnt you think the dealer would know sometimes in that time period they sold the wrong amp to you? I the consumer am only buying one item if he has several amps similar he logs them by serial number therefore he knew he sold the wrong amp but said nothing, how is that even legal? it's a sad day when you cant trust the dealers on audiogon.
52tiger

Showing 1 response by tomcy6

What 52tiger should have done has been made very clear at this point. What I suggest you do now is talk to Kevin Deal and not one of his employees if you have not done so already. If Kevin told you that it was too late to do anything about it I would call Cary and see if there is anything they can do about it.

The amp should still be under warranty if you bought it new. If you registered it with Cary I assume the warranty card would have the serial number on it and it would not match the serial number on your receipt. If they are both dated within 90 days of one another, I think Cary would want to straighten the matter out.

If neither Kevin nor Cary are interested then you have to take the hit and learn from it. I doubt the police want to get involved.