What would cause noise (ground noise?) when touching the volume control and tone controls?


I have a new preamp that I recently hooked up and I'm getting some interference or what may be ground noise but I only hear it when I'm physically touching the metal volume knob and tone controls.  When I touch the metal top of the case in addition to the knobs, the noise will subside.  Just looking for ideas to help isolate the cause.  I think the case itself just isn't grounded sufficiently.

I have tried new power cables, RCA cables and plugging into different outlets with no change.

tubeguy76

Showing 1 response by cleeds

tubeguy76

I have a new preamp that I recently hooked up and I'm getting some interference or what may be ground noise but I only hear it when I'm physically touching the metal volume knob and tone controls.

That sounds defective. I'd return it to the dealer for an exchange.