I live in a big city and three out of the four places are just horrible, incompetent sales people mainly. One charges for his 'advice' and claims his advice is on the order of a Medical Doctor. Yeah, right. The other won't let you listen to any music but what he puts on.
At the last place I was very clear I needed a turntable with an attached dust cover. The salesman then trashed every table he had except for the one that did not have an attached dust cover. Crazy - I mean I told him exactly what I was looking for and he ignored what I said. Lost a 4K sale. Another time the same guy spaced some well-known $12K speakers too far apart, making them sound really bad, when I asked him to place them a bit closer, he refused saying I didn't known what I was talking about. Later he calls me up and says his manager agreed with me and moved the speakers closer together and to come back in. I never did. I have other stories, but will end it with that one. Most audio stores could do twice the business if they knew how to sell - or even just listen!