I bought my vintage equipment back in the mid-late 80s and the guys at the store were like my best friends. Never stuffy and we would have listening sessions after they closed. They would let me take home new equipment to demo it for a few days and return it in a week or so. The store eventually closed and we lost contact over the years.I often think of them and wonder where they ended up.
Flash forward to 2023---the only hifi store in town is a mess and the staff are just plain rude and show no interest in getting to know their potential customers. I've purchased more newer equipment over the years but travelled 50-100 miles outside my city to places with friendlier, more competent staff.