What's the deal with Vintage Tube Service?

I never had a problem.  The key tubes in my setup came from him.  they sound great.

I cancelled an order with Andy at Vintage Tube Services over a decade ago because it was taking too long to fill the order and he’s banned me from making new purchases ever since. Don’t cross him, or "NO SOUP FOR YOU!!!"

Brent Jessee has been my go-to for NOS tubes. Straight shooter, good products and ships in a timely manner.

Just thought I would add my 2 cents. Ordered tubes many weeks ago..every time I call Andy says he will fulfill the order in a couple days. Months go by without any action . Many will say well he just an old guy and moves slowly etc. Don’t fall for this bs the guy is either grossly incompetent or a pathological liar.

Also it should be noted I only have one post under this user name but don’t take my word for it just google the guy and you will see a myriad of complaints with others citing the exact same treatment

That seems a bit harsh. I have never had occasion to use him, but as a Canadian who routinely has to pay duty when ordering from the US, it's time for payback:

A superb, fast, seller of tubes that are all tested before shipping. Just a satisfied customer!

Check other reviews and you will see my assessment is representative of many others experiences