2. digital
  3. 188280-130

What is going on here? Streamer or DAC?

I’ve got an old (2016) streamer DAC that is beginning to show some instability. I do not believe it is my signal strength—240+ mps, no problems streaming video, occurs wired or WiFi. Opinions? Here are the symptoms:

1. Maybe one track in four, starts with a skip or stutter.  If I restart the track, it starts fine. 
2. Maybe one every few weeks/months, gets stuck repeating one note sort of like a damaged record. When this happens, no control via remote or the unit itself. Have to unplug to get it to stop. Sometimes it self corrects when plugging back in, sometimes have to hard reset.

3. Maybe once every few weeks, will locate tracks on Qobuz but will not load and play them.  Works fine from NAS or internet radio. When this happens, sometimes can correct by re-acquiring WiFi, sometimes needs a hard reset. This might be associated with momentary power outages. 
 

4. maybe once in three-six months, just shuts down and restarts while playing. 
 

Comments?

 

tomaswv

Showing 5 responses by soix

soix
8,809 posts
 

I read a tip from Qobuz that there’s some kinda buffer or something that can be cleared out that can help fix some performance issues so might be worth exploring.  Personally I’d use this as an excuse to upgrade to a better separate streamer and DAC as things have improved significantly over the past 8 years, but that’s me.  Hope this helps, and best of luck.

soix
8,809 posts
 

Note the OP mentioned he’s experiencing this with both Wi-Fi and wired configurations. 

soix
8,809 posts
 

As per Qobuz I’d still go into their menu and empty whatever buffer they were talking about just to rule that out and possibly avoid future issues — couldn’t hurt and only takes a few minutes.  The issues they mentioned from the buffer being near full were, as I recall, very similar to what you’re experiencing, which is why I’m bringing it up again.  

soix
8,809 posts
 

Follow up question — does the problem only occur when streaming Qobuz?

soix
8,809 posts
 

So you went into Storage in Settings and clicked “Delete music in cache” at the bottom?  I think that’s what Qobuz was talking about and sounds like that’s what you did.  Again, best of luck in figuring this annoying thing out — you have my deepest sympathy cause I absolutely hate troubleshooting stuff like this.

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