I vouch for Wally as well.
I spoke with him a couple months ago about adding a tone-arm list to an LSA turntable I purchased from Underwood. He didn't see anything wrong with adding the same. I was pleased with his response and somewhat surprised [just because it came from the exclusive rep in the US for the particular product]. I appreciate his candor.
BTW: Wally has sold Underwood as he's going to be semi-retired in order to focus on manufacture of a few components.