Warranty repair wait times - serious industry problem??


I'm looking at buying a used amplifier that needs some work, and lucky it's still under warranty. In researching places to get work done it's horrifying to learn that it could take two or three months after speaking to a few places.

Is this a widespread problem in the audio gear repair world? That's really bad.

emergingsoul

Showing 1 response by ozzy

I had a Tascam recorder that was at the warranty repair service for over 4 months. I was told some people had been waiting for over a year! Sorta of like a badge of honor?

Anyway, they said if I wanted to pay extra, I could move up the waiting line. I ended up taking it back unrepaired and now use it as a boat anchor.

So, as much as I can, please DO NOT buy anything from Tascam!

ozzy