My recent experience with Cary repair was really excellent and rapid, quite the contrary to the above!
My Cary SLP05, which I bought used out of warranty, needed repair and the total turn around time, including shipping both ways, was about 3 weeks. Cary was GREAT, very professional, very responsive, very careful, with packaging of my preamp more carefully done than I have ever seen.
I purchased a Schiit Freya+ in case my unit would be gone for months. I did get acquainted enough with the Freya to realize what a great product it is (helped by smoked glass Ken Rad VT231’s and CBS-Hytron 5692’s!), but the Cary service far exceeded what I expected.