Warning: China-Hifi-Audio.com

Sorry you had a bad experience and good warning for everyone.

However its a bit irksome that a comment like "Never order anything no matter how it looks from China." made it into the replies.

Making broad-sweeping statements like that is what turns an informative thread into something less useful.

I am a proud owner of various Topping and Denafrips gear, hasn't broken once, came with 3-5 year warranties and is primarily serviced out of Singapore.

My experience from China Hifi is surprisingly a good one. 
 

I ordered an amp - yes the “postage” was expensive but the amp wasn’t so basically I took the whole costs as a cost for the amp. Worked out £550 inc customs in the end. 
 

We ordered the beginning of Feb and after a week it still hadn’t been sent so I emailed asking what the issue was. He replied the same day to say that it was Chinese New Year and everything shuts down but he could send one from Europe if that was acceptable. I said it was and it was posted. It didn’t make it past Germany - it just never made it to the UK. After two weeks of waiting for it I emailed to which once again they replied straight away and between us we came to the conclusion it was lost and they said they would send another on the provision I send the old one back if it arrives - I said they had to pay the postage if they wanted it back and they agreed. 
 

The second one was sent and this time it arrived. It was extremely well packaged and the amp is well made and all works fantastic. Do I recommend them? Yes I do.

Not sure if posters are so naive that they register and post on the same day to support a discussion? Do such posters expects OR posters that make their first post on such topics expect to be taken seriously?

I ordered once from China-Hifi-Audio.com, and it worked just fine. It was power amp and preamp. Fast response, fast and secure shipping, and yes, the shipping was very expensive. But I think it will cost at least as much if I ship an item with the same weight to China from US.

A few other audio items (a tube amp, cables, ...) from different merchants from China worked fine too. However, I had some problems with non-audio items purchased from China -- items never arrived or different items arrived, and ended up losing money.

A posting like this from a new user raises the questions though.