Warning: China-Hifi-Audio.com


I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.



calieng

Showing 2 responses by ihcho

There is always a risk involved in ordering from overseas, including China. I paid a bit over $400 s/h for new Jungson JA 99-C power amp and JC-1 preamp. I knew there was a risk, but took a plunge. For my case, it went pretty good. The amp/preamp arrived within 10 days since I paid.  It's been about 5 months and so far so good. The amp/preamp sounds really good for their price. I guess you might expected something similar to my experience, but you know it does not always turn that way when dealing with gears from overseas, especially from China.

But I think the dealer in China is not a crook. He is a businessman who tries to make a living, and sometimes goes for more aggressive practice in sale, like advertising something they don't have under their possession yet.
Will you be ordering any gear from China after this experience?

I ordered once from China-Hifi-Audio.com, and it worked just fine. It was power amp and preamp. Fast response, fast and secure shipping, and yes, the shipping was very expensive. But I think it will cost at least as much if I ship an item with the same weight to China from US.

A few other audio items (a tube amp, cables, ...) from different merchants from China worked fine too. However, I had some problems with non-audio items purchased from China -- items never arrived or different items arrived, and ended up losing money.

A posting like this from a new user raises the questions though.