2. amps-preamps
  3. 165527-148959

Warning: China-Hifi-Audio.com

I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.


calieng

Showing 2 responses by riaa_award_collectors_on_facebook

riaa_award_collectors_on_facebook's avatar
riaa_award_collectors_on_facebook
979 posts
 
Never file a claim with PAYPAL if you used a Credit Card. You ALWAYS call your CC Company up and have them credit your account IMMEDIATELY. Your CC Company is more "powerful" than Paypal and Paypal will start some BS investigation without IMMEDIATELY crediting you your money back. Why wait and have the headache waiting for somebody to rule one way or the other.  You always win with your CC company.   If I was you I would bypass Paypal RIGHT NOW and call up your CC company and have your account credited for the full amount.
riaa_award_collectors_on_facebook's avatar
riaa_award_collectors_on_facebook
979 posts
 
Exactly why I stated at the beginning of this thread...always use your CC Company and NOT Paypal to file claims. Paypal is not your friend.  On 3 separate occasions over the past few years when filing a claim with my CC company not only did I immediately get a Full Credit of my purchase BUT because the Sellers didnt respond to the Inquiries my CC Company sent to them I got to keep all 3 Items Free of Charge. PAYPAL will NEVER do that for you. They will ALWAYS make you send the product back at your own expense and then make you PROVE that the item was returned before issuing a refund.   Try sending something back to almost ANY Foreign Country and get ABSOLUTE PROOF that the person got it.  The 3 Items I was credited for and were able to keep were a pair of Harbeth SHL5+ $3500, Wilsenton R8 Amp and a Vintage Sansui Amp valued at around $1400.  In the future think very hard about who's really got your back!!
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