Warning: China-Hifi-Audio.com


I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.



calieng

Showing 3 responses by jdane

Sounds to me like the seller acted in good faith and that the buyer has little to complain about.   As noted above, you cannot expect a transaction where neither party is fluent in the other's language to go completely smoothly and efficiently.
Yeah it's so much better living in a democratic society like ours, where the people's right to vote is respected, everyone gets a living wage, health care is a priority, large corporations work tirelessly for the betterment of their workers, and all businesses are reputable.

But obviously, if in the interest of saving a bundle, you decide to buy sight unseen from a dealer you don't know in a country where they speak a language you also don't know, well, you takes your chances, no? 
 (Btw, since one poster mentioned it above, yes, I've had good luck and communication with Douk Audio, even when a piece of their equipment went up in smoke well after warrantee expired.)
Glad to hear that so many audiophiles apparently do not own cars, don't have cell phones, don't feed their dogs, never eat anything but wheat and beef, don't read printed books, and believe the phrase "packed for [some sh*tcan town in the US]"  means "grown or processed in the good ole USofA."