Wadia still in business?

Yes. Yesterday I sent an email and left a voice mail - both were responded to the same day. Today, the issue is resolved. I say this not just because I am a Wadia owner protecting my investment, but because whatever difficulties or evils Wadia is going through, they are treating me decent and providing outstanding service. They also openly and sincerely acknowledge a need and desire to improve. I sense absolutely no hint of pretension or poo pooing - they genuinely seem to care about getting all customer service and relationship issues resolved. Keith in service provided me great technical info and John Schaffer has delivered some odd parts at no expense and has patiently fielded all of my questions and concerns. Perhaps my issues are smaller and easier, or perhaps I am more patient? I just know that they are taking care of me, and with a great attitude to boot. Try ext. 114.

Do I have my "metal" remote yet? No, but I will wait happily and patiently while extracting much joy from my redbook collection, and know that when the "metal remote issue" gets resolved (and it will), I will have a cool remote capable of crushing small mammals and toes.

Last year I was very concerned about purchasing a Wadia - today I couldn't be more satisfied with my purchase - nothing else I have tried in my system sounds soooo good. And the folks at Wadia today give me the impression that they will be there tomorrow and the next day making great products for happy listeners. It was not easy sticking with Wadia through some turmoil, but it appears to be paying off. Good luck and happy listening.

I am glad to hear things are going well. I just purchased a used Wadia DAC.
Hopefully some time in the future I can afford the 861 I always wanted.

Good luck to your customer relations person by that way.
I am sure they are going to have fun trying to catch up.

So, what just happened at Wadia by that way?
Was there another take over (hostile)?
It would be nice to hear it from the source and not through a big game of internet telephone. Hopefully this time the company is back on it's feet for good.

All the best,
Nick

Yes, they're definitely still in business. They're actually hosting our upcoming Detroit/Ann Arbor Head-Fi Meet. This is the second meet of ours that they'll have hosted in the last couple of years.

John, looking forward to seeing you again, man.

Best Regards,
Jude

Hopefully this time the company is back on it's feet for good.

I would like to second that. I have owned Wadias for a few years now and I live on the other side of the world. You can imagine how I feel when it comes to possible repair issues and there is a question mark over the company's future.

Good luck to the folk at Wadia. You have products second to none.

I sent an email yesterday AM regarding 860 upgrades and keith responded later that day.He said that the 1 upgrade could be performed now but the se upgrade was backed up a couple of months.He advised me to schedule a service appointment so my unit did not set at the factory for months.
FYI
krichardson@wadia.com