Wadia ?

Great. Thasnks for an update !

I would like to let everyone know that my Wadia 16 has been repaired by Wadia. Keith at Wadia responded to my initial thread. And a couple months later, my dealer told me that the player is on its way back from Wadia. Perhaps the change in ownership has improved customer service. I have not seen the bill yet, but my initial irritation is gone. The 16 is an older player, and parts failure is quite normal. My original comment was pointed at after sales service, and not so much about product reliability. In any case, thanks for your comments.

Some of the older players have lasers that are no longer supported by the Laser OEM (Sony). The suspension of these lasers die of old age, even on the shelf while in Sony stock.

The short story.... it's not Wadia!

Cyclotronguy

Keith has been very very helpful with all question Wadia.

WadiaKeith thats nice of you,For a long time I want
to try Wadia, with your response,I might end up
buying one.

My name is Keith Richardson and I am handling customer service issues with Wadia. If anyone has service issues or questions concerning Wadia I can be reached as 734-786-9611 x105 or by email at sales@wadia.com

Ledoux, I cannot tell by your screen name which specific case you are referring to or which dealer you work with. If you would like to contact me I can discuss or clarify any issues with your W16.

I have had no contact with any Wadia units to be upfront.From what I hear is the best thing about Wadia is Steve at GNSC.Which is just my lowly opinion.Drop in anytime folks....I'm curious also,Bob