I remember years ago when I owned a pair of VR-33's, I spoke to Albert a couple of times on the phone about some questions I had. He was a true gentleman, very cordial. Glad that the other members of his team have followed in his footsteps.
Von Schweikert Outstanding customer support
I had a question about a pair of VR4 Gen2 that I picked up used. So I'm the second owner of a pair of 20+ year old speakers. A email to VS was answered by Matt in less than 24 hours. I was welcomed to the VS family and given great advice! I'd like to say my next speakers would be VS but its not in the financial cards.
So KUDOS to the fine people at VS! Thanks again!