Gee, someome is saying UPS is OK becuase they ship 100,000 packages a year with them? So what! Amazon probably ships well over a million books a year, but books aren't hifi, and that's what we have had a problem with when UPS is involved. UPS = regular damage problems with shipments. FED EX = almost no damage problems. DHL (for 1999) = no damage problems on anything we shipped with them. Hmm... Our shipping volume is increasing, but our problems our decreasing. When your in the hifi business, and have used ups a 1000s of times, you will have some actual experience to base your comments on, but until then....