Btw, the OP on this thread does not posted yet he solved the trouble.
@rauliruegas , actually, yes he did. The solution I conveyed from Triplanar was in fact the correct solution and solved the problem. Please read the responses to any thread you are on more carefully before posting.
for whatever reasons we have just here 3 tonearms with same trouble. I
don’t care about Triplanar tonearm per sé because I’m not an owner of
it, I just read 3 problems here with a 4K+ tonearm design.
Its a pretty good guess that the three arms all got the same treatment!
The Triplanar is a precision device and like any precision device, should be treated with care.
The arm uses continuous wire from the cartridge pins all the way to the connectors on the end of the tonearm cable which is integrated. This is done to minimize mechanical connections. If someone pulls on it too hard they can tighten the wire where it passes through the gimbals but as the original poster found out, its easy to fix in a couple of seconds.