Thiel CS3.7 repair


I am thinking of aquiring a pair of Thiel CS3.7 used speakers from a local seller. I live about 1 hour from Nashville where Thiel used to be. My question is: is Thiel still in business; and if I need some repair job to be done with my speakers, will Thiel as a company be able to do it?

The rest of my system is a McCormack DNA2-Deluxe amp (recently refreshed) and ARC Ref5 preamp.

128x128viethluu

In case you haven't yet researched them https://www.stereophile.com/floorloudspeakers/1208thi/index.html

Now that aside, as I recall they are quite demanding of amplifiers (see review)

I would source drivers first and consider that if the tech is not local, it will cost a small fortune to ship, and worse (maybe) is many trucking companies are shutting down operations

hth

Coherent Source Service

Thiel was originally based out of the Lexington KY area.  A previous employee started Coherent Source Service to maintain legacy Theil products including rebuilding drivers.  I was able to remove and submit my 2.4 Theil drivers for a rebuild  a few years ago with excellent service and results.  In addition there is an ongoing thread of Theil owners on AudioGon with other excellent resources for present and future owners.

@drrsutliff

Thanks for that information. I know that there is an on-going thread of Thiel owners, but I want to start another discussion just only for maintenance purposes.

I will contact CSS people to see if they are still servicing the CS3.7 speakers. Those are expensive speakers, and I do not want them to become perishable assets.

I bought a used pair of CS3.7 and it turned out that it was massively messed up. I was able to rebuild everything with the remote help of Rob at 

Coherent Source Service – Specializing in repair and restoration of THIEL Loudspeakers

He is in KY.

I was able to confirm that the end result was perfect by the services of Mitch Barnett at 

Digital Room Calibration Services, Convolvers, Headphone Filtersets (accuratesound.ca)

It was not difficult to get the speaker back to perfect working order. I had to do some soldering of the driver connections and also the crossover.

I think my situation was a worst-case scenario, and it was not that difficult to get the speaker back to proper order.