The Krell mystery

@thecarpathian,

Based on another Audiuogon forum post in the Amplifier forum (see link below), I emailed Wil Buhler from the JF Bicking & Co. who is representing KRELL INDUSTRIES the following:

"As per an Audiogon forum post, in addition to the news you are providing to Stereophile, KRELL INDUSTRIES should SEND out a press release and include it on your web site. Krell should also email all its customers, retailers, vendors, with this news. In summary, KRELL INDUSTRIES should prioritize effective communication to enhance brand visibility and goodwill. A press release detailing recent developments and product launches is essential, alongside direct emails to customers, retailers, and vendors".

My email was sent on Wednesday, December 18th and I have not received a response. As I have said before, it is VERY disappointing that KRELL INDUSTRIES is not communicating with their customers, retailers or vendors. I have no clue what is going on at KRELL INDUSTRIES.

SEE KRELL moving post link below"

@hgeifman ,

Thanks, I'm getting notices for that thread as well. Totally agree with @soix  and you, they couldn't be handling this worse if they flat out said they couldn't care less. Irreparable damage already done.

Almost seems like they are stringing people along, so they don’t have any liability for warranty or service work that they have already committed to. If I had equipment there for service or warranty work I would already have taken legal action.

Obviously, the post above asks many questions that everyone is wondering about. Unfortunately, it seems, no one is answering them.

I also do not understand why Krell industries said they will communicate something to Stereophile but send nothing to their customers, retailers and vendors. This makes zero sense to me. When will Krell Industries send out an official release with the full details?

The previous communication from Krell Industries has little useful information and raised many more questions. Are there any employees left at Krell? Where is the equipment sent in for repair? When will Krell Industries communicate something to the public? Is Krell Industries out of business or in the process of going out of business? How is the Probate Court involved and when will they be finished?

When will we hear something useful from Krell Industries? My answer to these questions is I have no clue or additional information. A very sad situation!

In other words, Krell Industries has not yet issued a comprehensive public release addressing its current situation to customers, retailers, and vendors. While the company has shared limited updates through its new website and social media, many stakeholders remain frustrated by the lack of direct communication. A press release with full details has not been announced, leaving questions about their operational plans unanswered.  

Krell is a zombie company. File a claim for your assets still in their possession with the Ct. Probate Court handling the estate. Doubtful they will ever be back IMHO.