Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
dbyni

Showing 7 responses by zd542

"I found out later, Sonic Frontiers was using a Phillips transport that was known to have problems.

I can see why Sonic Frontiers went out of business...
Ozzy (System | Reviews | Threads | Answers | This Thread)"

Did you have one of those iris transports? They looked neat but I wouldn't want to have to fix one if it broke.
The worst audio experience I've ever had was at Stereo Exchange in NYC. Some water got tracked into the store because it was raining and I slipped and went down right on my ass. Pain like I never felt.
"05-03-15: Buconero117
I agree, there are some 'slippery' sales people at the Stereo Exchange."

Actually, its the owner that's slippery.
"He was VERY patient, professional and accommodating. I took weeks to finally pick them up due to my business schedule and me not being readily available. It was a very positive experience - he established my trust and confidence.
I highly recommend David."

At least Dave's starting to figure out how to take care of customers. He almost went out a few years ago when a new Best Buy opened up near the store. He's one of the few owners in the entire industry, that doesn't know anything about audio. For him, its just a business. Its very rare in that most people that open an audio store do so because they're really into the equipment.
"05-03-15: Tjassoc
I'm surprised to read the negative posts about David and Stereo Exchange in NYC. Let me explain my experience."

It looks like he may have changed. Unfortunately, he didn't always do the right thing like he did for you.
"05-05-15: Ebm
No he got some hookers moved to Vegas."

Why did he get the hookers and then move to Vegas? Why not just use Vegas hookers?
I get what you're saying about having a bad experience, but is it fair to condemn all retailers because of it? Also, if you don't have any good local dealers, I can recommend some excellent dealers that will do the right thing by you.