Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
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Showing 2 responses by pops

It's not really a bad experience but a frustrating one. I called one of my dealers (name withheld because it is not so bad) to suggest a cartridge for my tonearm - that I bought from him a while back. Said on the phone, I will get back to you. 2 weeks pass and I call another retailer who carries my arm and table, talked good options and bought one on the phone.

Never heard back from the other, have bought several things from him over the years and there always seems to be a delay or snafu - no sense of urgency. When an audiophile is ready to buy it is time to sell him something!
I was also in CSA in about 2012, walked in one day during the week introduced myself and said I was speaker shopping. Could not get the guy to get off his chair and come around the front counter.

Went upstairs looked around by myself, asked about the speakers- can't remember the brand. Answered my questions, never got up so I left. It was not an owner. I later e-mailed the owner to inquire about a Shindo preamp and never got a reply - maybe he did not get it, certainly possible. But that was it for me. I have had too many good experiences to chase down unpleasant ones.