Tell us your worst audio dealer or mfr. experience.

CSA Audio, Montclair, NJ, 35 years ago. Paid in full for an Audio Research RPR-1 with faceplate that they were to order for me. Weeks passed and when I called them, they gave me hassle and excuses. I went to the store, and when they finally admiited they hadn't ordered it yet and couldn't give me a delivery date, I asked for a refund. Mind you, I was as polite as could be. They asked me to leave and when I repeated my request for a refund, they called the cops!

I then called ARC and had the unit - it was the last they had - shipped to another ARC dealer. (Audio Advocate in Millburn.)

CSA did finally refund my money. I never did business with them again.

I don't recall the name of the person I dealt with - but it was one of the owners. Certainly, it's fair to note that the store's ownership has changed, if that's true. But, I've since found other audio stores who have earned my respect and business, so there's no reason at all for me to return to return to CSA.