Avatar Acoustics shipped my AMR CD77.1 back to me by UPS and it was broken beyond reasonable repair. Even though the shipping was at my expense, Darren sent it uninsured. He was completely unwilling to take any responsibility and became petulant and offended that any compensation should be offered. When I offered to contact AMR to see what they were willing to do, he accused me of going behind his back (?!). AMR was reasonable, offering me a heavily discounted DP777SE when they were released. It took a over a year and it was still more money out of my pocket, but AMR was pretty stand up about it.
Darren left all communication to first his wife, then his assistant. To be fair, he had been very informative and helpful for years up until that point. When he had to step up as a reasonable seller, let alone dealer and national distributor, he was full of excuses and misplaced indigence. Really outrageous and disappointing behavior.
There it is...my worst experience by a long shot.
Darren left all communication to first his wife, then his assistant. To be fair, he had been very informative and helpful for years up until that point. When he had to step up as a reasonable seller, let alone dealer and national distributor, he was full of excuses and misplaced indigence. Really outrageous and disappointing behavior.
There it is...my worst experience by a long shot.