Tara Lab cables have bad quality control?


I bought a pair of Tara Lab Air2 cables, after I installed from preamp to poweramp, it came out very loud noise, blown out my Dynaudio 3.3's tweeters, then I tried my old cables, worked fine, I took it to the dealer I bought(San Fracisco Stereo), the salesman tried it again, came out very loud noise too, he thought the shielding of the cables may damaged, this was the 2th pair Air cables got problem, first pair had no signal, this tim they agreed to change a new pair, but they refused to reimburse my tweeters, has anyone have this kind of problems?

Bill
johnc

Showing 1 response by perfectimage

You should call the Attourneys Generals office and the better Business Bureu. Just call information, tell them the town you are in, and ask for the number to the closest office.

I give this advice a lot because these are two great agencies set up to help people that are in a situation like you are in now. Not only will they tell you all your legal rights but they will help you proceed with it if the dealer or manufacturer are liable. If anything a logged complaint may help the next guy who has the same problem as you.

I think this is pretty lousy of your dealer and I wouldnt give hin another ounce of business. You would be shocked if you saw the how low the whole sale price of replacement tweeters were.

This is not a reflection of the quality of your speakers but the basic facts of all speakers. I have a pair of speakers that retail for $11,000 and when they were still making that model a replacement tweeter was only $400 wholesale.

There is no excuse for them not to be more accomadating.