I have hear a lot of good things about Peter and Soundsmith! This just sealed the deal for me. I’m using them for my next cartridge overhaul.
Talking about service!
My 20 month old Soundsmith Voice started miss-tracking. With the naked eye the stylus looked...odd. Viewed under magnification, the cantilever had twisted in it's fitting so that the stylus was pointed at the right channel. I mailed this picture to Soundsmith. Peter Ledermann wrote me back telling me to call him which I did. He told me to ship the cartridge back and leave a message on the box, "For Peter's Immediate Attention!" I got the repaired cartridge back IN FIVE DAYS and with no charge even though the cartridge was 8 months off warranty. Thank you Soundsmith!