Straight out of the box doesn't work.


Just received my new Prima Luna EVO 400. Heavy thing, looks good. Took the foam off the tubes, only on the power tubes. Nothing on the small tubes. I'm new at this, don't know what they are called. I did notice some of the tubes were a little crooked so I seated them in a little better. However ( you new that was coming) two of the small tubes on the right kind of wooble. Did I spell that right? What the hell plugged in and red light on the right side. It doesn't work right out of the box. Going back tomorrow. Just wanted to let ya know. Going to go through the recommendations again. Good night.
knighttodd

Showing 1 response by bpoletti

@corelli   

Apology is out of place.  If the unit doesn't work, it doesn't work.  Expectations MUST be that the unit will work without extraordinary set-up assistance and debugging.  

Or maybe I'm just used to manufacturers that exercise some kind of quality control and don't release inoperative units.