I know for many space is an issue and they can't keep the original packaging that came with equipment. I've added years ago lots of extra shelving in my garage that i use to store the shipping boxes that came with my equipment. That is very important to me. I've found that most manufacturers are really good at packaging their equipment and their packaging is typically adequate.
For large, heavy equipment I use shipping crates that can only be shipped one way.
Turntables are hard, which is why getting the original manufacturers shipping boxes is essential.
Sorry about the damage you incurred. In this type of case, I don't want to cross my fingers and hope for the best, I plan on worst case on shipping. So I pack very well, typically using manufacturer's shipping boxes, double box or crate. Upside down, sideways, whatever, it shouldn't affect the equipment, it should be that well packed.
I remember going on a flight to Hawaii years ago and we were taxiing for takeoff. We saw a long baggage handler that took baggage from an airplane transporting them to the terminal. A large bag fell off on the taxi way and the driver didn't notice.
My lesson from years of Audio is, don't throw away my equipment boxes and crates. If I move or sell items, I'm definitely going to need the correct packaging.
I do understand that many rent or don't have space to keep the packaging.
Insurance on shipping is a good idea, however, they really try hard to not pay out. They will find any excuse to avoid paying out.
Take pictures of the packaging before shipping, while packing, keep your receipts. Also, a hard lesson for me was when I shipped a Naim Unitiserve music server via USPS (insured) to the east coast of the USA for repair. Naim had no repair facility on the West Coast. Correct packaging, etc. The USPS lost the item. I filed a claim and sent them evidence that I had purchased the item. Guess what? They denied the claim saying that the Audiogon receipt I had (I purchased it used on Audiogon) wasn't adequate for their insurance claim process. Really?????
That was the only receipt I was going to get.
Oh well,
enjoy
For large, heavy equipment I use shipping crates that can only be shipped one way.
Turntables are hard, which is why getting the original manufacturers shipping boxes is essential.
Sorry about the damage you incurred. In this type of case, I don't want to cross my fingers and hope for the best, I plan on worst case on shipping. So I pack very well, typically using manufacturer's shipping boxes, double box or crate. Upside down, sideways, whatever, it shouldn't affect the equipment, it should be that well packed.
I remember going on a flight to Hawaii years ago and we were taxiing for takeoff. We saw a long baggage handler that took baggage from an airplane transporting them to the terminal. A large bag fell off on the taxi way and the driver didn't notice.
My lesson from years of Audio is, don't throw away my equipment boxes and crates. If I move or sell items, I'm definitely going to need the correct packaging.
I do understand that many rent or don't have space to keep the packaging.
Insurance on shipping is a good idea, however, they really try hard to not pay out. They will find any excuse to avoid paying out.
Take pictures of the packaging before shipping, while packing, keep your receipts. Also, a hard lesson for me was when I shipped a Naim Unitiserve music server via USPS (insured) to the east coast of the USA for repair. Naim had no repair facility on the West Coast. Correct packaging, etc. The USPS lost the item. I filed a claim and sent them evidence that I had purchased the item. Guess what? They denied the claim saying that the Audiogon receipt I had (I purchased it used on Audiogon) wasn't adequate for their insurance claim process. Really?????
That was the only receipt I was going to get.
Oh well,
enjoy