a recent purchase of a vintage McIntosh MR-71 tube tuner by me which I had been looking for maybe for about a year was destroyed by UPS.
The unit was professionally packed by a reputable seller, overkill on the packaging and sent to me via UPS. Got the tracking number on Monday, updated and scheduled for delivery on Friday. On Thursday got an update from UPS that the package might be delayed and was in Kansas City at a UPS distribution center. About a week goes by and it’s still in Kansas so the seller puts in a query to see what’s up with the package. A couple more days go by and he finally hears that there was a fire at the distribution center and the building burned to the ground with everything lost. The seller puts in a claim for lost merchandise but had to wait for 8 days before it could be filed because of the investigation. I truly thought I was out a grand and the tuner which I really would have liked to have. Anyway the seller was above reproach and refunded everything including shipping while he patiently waits for his money.
Moral is DO NOT use UPS under any cercumdtances, something always goes wrong. Third piece of gear lost to me all by UPS. Never had a problem with FedEx or FedEx Freight. Very good company that actually reads what’s put on the box, ie. fragile stickers, do not drop, font stack, etc. won’t use anyone else.
The unit was professionally packed by a reputable seller, overkill on the packaging and sent to me via UPS. Got the tracking number on Monday, updated and scheduled for delivery on Friday. On Thursday got an update from UPS that the package might be delayed and was in Kansas City at a UPS distribution center. About a week goes by and it’s still in Kansas so the seller puts in a query to see what’s up with the package. A couple more days go by and he finally hears that there was a fire at the distribution center and the building burned to the ground with everything lost. The seller puts in a claim for lost merchandise but had to wait for 8 days before it could be filed because of the investigation. I truly thought I was out a grand and the tuner which I really would have liked to have. Anyway the seller was above reproach and refunded everything including shipping while he patiently waits for his money.
Moral is DO NOT use UPS under any cercumdtances, something always goes wrong. Third piece of gear lost to me all by UPS. Never had a problem with FedEx or FedEx Freight. Very good company that actually reads what’s put on the box, ie. fragile stickers, do not drop, font stack, etc. won’t use anyone else.