@vepitesk, I am very disappointed to hear that your local Ayre retailer was unwilling to help solve the Ayre QB-9 DSD DAC hum issue. This is poor customer service.
As I stated before, have you tried a cheater plug to plug the Ayre QB-9 DAC into the wall. This might lower the hum level (maybe).
AND, one more time. If the hum continues, I would CALL Ayre, again, and ask if they have a less expensive repair option to eliminate the hum. You should say in your listening environment, the hum interferes with your listening. I agree, in your case, spending another $1,500 is expensive but the newer updated model is expected to substantially improve its sound quality.
You are requesting Ayre to repair your Ayre QB-9 DSD DAC to eliminate the hum. They should be able make the repair unless the needed parts are not available or if the upgrade is the only way to eliminate the hum. Or, maybe the available internal transformer always hums and the upgrade is needed to eliminate the hum.
Please keep us posted.