Schiit not shipping


Anybody else only receiving lip service instead of customer service from Schiit Audio? In March I ordered three products and today May 28th they say they have no idea when any might ship, saying the Freya production is stopped. Back order dates have come and gone without any explanation or contact. 
jimofmaine

Showing 2 responses by 2psyop

Someone told me when I had problems with a very small but popular audio company that poor service often came with “boutique audio companies”. I had
really poor communication with the owner, excuses, an arrogant reply, terrible customer service and overall lost money. Never again. That was not Schiit Audio, but maybe it could be.
The guys at Schiit should take heed. The audio business is too competitive and too small with few customers. They are letting their own reputation get tarnished.....