Schiit customer service seems poor


So they offer no speaking humans.  I sent a question and they responded with a request for more info, and then they never responded after being provided info.

are these schiit staff or outsourced tech call centers??
jumia

Showing 1 response by mm1tt77

This subject seems to generate a post fairly regularly.  Appears someone has an ax to grind.

I’ve never bought anything from Schitt but I had interest in a component, emailed some questions, got a response promptly.

Small, made in the U.S.A. Operation that is keeping costs down, the bang for the buck factor is huge.  Overwhelming positive reviews on their products.  Appears to be the type of company audiophiles clamor for. 
A search will show the same info in response, small, small company, limited employees, email inquiries only.  Many of their products have limited inventory, Schitt produces items based on customer orders / feedback as close to real-time as you can get in manufacturing.