I have had the same streamer for nearly one year now and
not had that. Have had to unplug/replug to reboot a few times
when it freezes but my Oppo does that too. Occasionally I catch
an odd distortion and save that to a distortion playlist for future
evaluation. Contact Innuos support. They are highly responsive
and smart people. Might be a bad board. Or is the dog leaning on the remote?