Roon isn't stable and they edit their forum to hide it


I just had to post this somewhere, and their moderators won't allow it on the Roon forum.  Just so people know, it is not an open forum when it comes to comments about Roon or its stability.  

Their moderators edit and delete posts.  It can get a little Orwellian.  

There are users that have identified severe resource leaks or situations where the Roon software pegs a single core in a CPU until Roon has to restart, causing drop-outs in audio as well as very slow responsiveness.  

The moderators must all be severe fanboys.  

Take it for what it's worth.  I just want potential users to understand they may not get the most complete picture by reviewing the Roon forum.  And sure, I understand that moderators moderate.  When you're a hammer everything looks like a nail. 

Ag insider logo xs@2xjji666

I've been using Roon since 2017 and I have a lot of experience with it. I've built maybe 10 different Roon servers/cores, possibly more.  Some Windows 10/11, some Ubuntu.  I don't know MacOS well enough to try my hand at that.  

In the end, what I've done is build 2 cores and I can switch between them when one is running the process that effectively kills Roon.

I certainly understand that many people don't have the same issues.  My take on this, after a ton of experience and communications with other users having similar problems, is that it's a metadata/database update process.  It's not network or hardware configuration.  

Why does it only affect some people?  I suspect it has to do with library composition - use of Roon's tags, and unidentified albums could be culprits.  

The main issue with this instability is that Roon uses only one core for this process and it maxes out the core and makes Roon slow to unresponsive and it then ultimately restarts itself, which of course interrupts the music.  That restart doesn't reset Roon to functional - the problem continues until the process is done. 

Anyway, that's what I was referring to.

In terms of the forum, I've had posts edited to leave positive comments and remove negative...and lately just deleting negative posts. 

This is not to say I don't love the product.  Well, it's a love-frustration thing anyway.  But I haven't found anything better.  I just wish Roon would code away from this architecture that does this.  

I too started experiencing major performance issues with Roon requiring regular reboots about 6 months ago after running great for several years on a M1 Mac Mini with 8gb ram.

All end points and remotes became extremely sluggish and/or non-responsive even with Roon being the only app running on the M1 Mac Mini server.

I have since semi-permanently installed my M3 MacBook Pro with 18gb ram on my desktop, and am now running that as my Roon server and everything is running great again.

I suspect the combination of recent Mac updates coupled with Roon updates are using more resources than in the past, thereby causing performance issues for Roon users.

As an aside, I have more powerful Windows and Linux devices that I can use as my Roon server without issue, but I find that I get slightly better sound quality running from my M series Macs for some reason.

 

As an IT Pro I've seen many ultra-frustrating issues that seem so severe that you think many others have to be seeing them too.  But there are often issues that only "certain" people see due to "who the hec knows what".  You'd be surprised how often the creators of the products that have these issues also have no idea what's going on.  It's because we've created systems we can't truly fully understand.  MS Windows is good example of this.  It's literally too complex to manage 100%.  Spit-balling is often utilized to solve problems.  Then if it works they move on never really understanding what was going on.  Good luck @jji666 !!!

Thanks.  I agree it's a very complex and sophisticated product, and in many senses that is what attracts me to it.  I tend to adopt something and use it very deeply, which I'm sure stresses areas other users don't touch or stress.

To be clear, my point was not to bash the product per se albeit certainly that was the origin of why I was posting on the Roon forum as I was.  It was simply that Roon heavily moderates and sometimes edits posts and so I couldn't say it there.  The actual post was someone saying that they hope it isn't months before their issue is fixed, and my response is that for some issues it's been years and not months. 

All of that said, I feel I've vented enough. Thanks for the open forum for me to get that out of my system. Now, back to my dual servers...