Contact the dealer that you purchased the Nucleus+ from, they should be able to get dealer support involved. A friend was having a problem with his that he couldn't resolve via support on their forum, but once the dealer got involved an RA was issued and the customer promptly received a replacement Nucleus.
Roon….can anyone point me to “human” tech support
Looking to get some “human” support for my Roon Nucleus+. Been down almost 2 weeks and the support from Roon is painfully slow. Have worked through many many support related troubleshooting tips to no avail. If anyone knows a great company that offers support I’m willing to pay to get it back up and running again.
Appreciate any assistance!!