Rega reference belt disappointment


My RP3 is about 11 to 12 years old and has the original belt and I thought it might be time to replace it. I figured I would get the Reference EBLT belt, and why not? Rega’s site shows how much better it is with respect to wow and flutter, right?

The disappointment comes from testing both old and new with my phone RPM APP. 
The old belt has a WOW of around plus or minus 0.08 %. The new “Reference” belt shoots up to plus or minus 0.27%

Ok the App may not be the most accurate with respect to the actual value displayed but the repeatability would suggest the new belt is worse than the old. So what the hell, Rega? I will give it a few more hours to see if it settles in but so far I’m disappointed.

I tried to post my pic’s of the app results but couldn’t figure out how.

 

neversatisfied

+1 contacting Rega

I don’t think bimmerlover Is worried about his precious time or he would not have given you a sincere response because it’s true many people do that. They don’t exhaust their options for a true resolution before coming to the forum. There’s no reason in taking offense to that. This is a discussion about your issue and frustration. I don’t remember their number but I’ve contacted them many times over the years as a Rega owner and their support in the US is phenomenal  

I don’t see why someone can’t seek suggestions on a friendly forum while also contacting various other sources. I guess it’s my fault, I always felt hanging out on a forum was like going to your local pub and chatting with the guys. I see I was wrong and I will take that into consideration on this particular forum going forward.
Problem solved anyway. I sold the RP3 and bought a new P6.

While I was there, I showed the two independent app results for the WOW to the guys at the store. They too, were surprised at the wow being doubled with the new belt and would mention it to their Rega rep next time he comes around.  
The new P6 is awesome.

Thanks to all for the suggestions.

 

 

 

 

@neversatisfied 

Congrats on the new TT....I started with an 80s Planar 2, then RP6 to an RP10 and now a P10.  Maybe Naia is next ; )

Again...don't take offense for coming here to chat.  My point is that this is a specific issue with the results of a new purchase so the first thing to do is call Rega and get it resolved and not take the opinion of folks here.  Even if you got lucky and found one person that also had an RP3 and upgraded their belt, it still doesn't definitively answer your question.  The folks in TX that support the US truly are among the best hi-fi support in the industry so don't forget about them.

 

Thanks dhite71, it’s a sweet deck.

I read many people are contacting Rega directly. I wish I could but their site gives no contact information. I mentioned this to the Rega authorized shop where I purchase my kit and they agreed that people should be able to go straight to Rega. However the only option, at least here in Canada, is the store-rep-Rega-rep-store route.

If anyone has that contact information please feel free to forward it to me, for any future needs.

@neversatisfied

US Distributor for Rega:

The Sound Organization

soundorg.com

support@soundorg.com

Always responsive and helpful, in my experience.