I have to wholeheartedly agree wih Dgarretson. Not only is Kyle everything DG says, he even went one better in my case. I had an Oppo 970 player that RAM modified extensively, only to learn that a rogue contractor was sometimes failing to implement his share of the modifications. Kyle offered to review my player for free and fix anything that wasn't correctly installed at no charge.
I may well upgrade to Oppo's Blu Ray player, and have RAM work on that as well.
I may well upgrade to Oppo's Blu Ray player, and have RAM work on that as well.