Qubuz membership issues


So I have been trying to setup a Qobuz account and the basic name/password stuff is done, but every time I try to enter the billing information, Qobuz comes back with a Whoops message. I have tried two different credit cards on an IPhone, an IPad and a Windows desktop. Per there advise, I tried both Chrome and Safari and have cleaned out the cache on all three devices as well.  
Oh and I contacted the credit card companies and they have never been pinged! 
 

Has anyone else in the US had this sort of problem and if so, how did you resolve it?

Thanks in advance!

128x128curiousjim

Showing 6 responses by curiousjim

It is frustrating!

I just set up a new email address and tried again and it still keeps giving me a “Whoops” message. If it’s my Wi-Fi, I’d be confused but it’s my cell phone as well.

Oh well.  Amazon works and I haven’t tried Tidal yet.

@jond 

You Da Man!

I’ve been farting with this for a week and you came up with the magic answer.  I popped in PayPal and boom, I was in!

Thanks for your help!

@12many 

No VPN. I have now tried 4 devices and 2 different emails. Safari and Chrome ( with factory settings)  over the space of a week!

@audphile1 

I’m currently using Amazon HD and it’s okay for the most part.  What are your experience’s with Tidal?

@12many

“Whoops…

we have encountered an issue; your payment has been decoy. Please check your bank details before trying to pay again.”

That’s the total message. I have tried two different credit cards and it’s the same message. Funny thing is, neither one of the cards have ever been pinged and because of this, the CC companies have no idea either.

@jond 

I don’t have much current knowledge of PayPal, but won’t they charge me for each transaction?