2. misc-audio
  3. 182160-166623

Qobuz hell

Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.

 

I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.

grislybutter

Showing 1 response by linnvolk

linnvolk
88 posts
 

I continue to use Qobuz exclusively.

The Qobuz UI is indeed BLEAK. Worse than useless, in my opinion.

However, I use Qobuz via Roon, so the UI is a non-issue, except in the car.  I stream through a Linn Akurate System Hub in my main home system and through a Bluesound Node 2i in my second system, and I am very happy with the SQ in both setups. 

I have not used other services, so I cannot speak to the Qobuz catalogue relative to other services.  With a few notable exceptions (ZZ Top Deguello and many Telarc offerings), however, most of what I want is there.  The Telarc omissions are indeed regrettable (but I wonder if the other services are any better in this respect), but I have most of the Telarc I want already ripped from CDs onto the HD in my Roon Nucleus.  

I am very happy with the Linn/Roon/Qobuz setup and not itching in the least to do something different.

More to discover