Qobuz Connect


I was enthusiastic about Qobuz connect when it became available.  I have been using Qobuz with Roon and liked it, but Qobuz connect would offer a simpler, more direct connection.

However, I find that Qobuz connect intermittently will stop in a tract mid-stream, provide a notice that it cannot connect to that tract and move on to the next one. I have had this problem with several different high end streamer/dac/preamp setups on several different networks, including in a high end dealer store.  The experts there, who are top notch, think that it it is perhaps that Qobuz connect is new and they have not worked out the bugs yet.  There have been several updates, but the problem persists.

Anybody else have this problem?  Has Qobuz commented on it?

Thanks everybody!

billsw

In response to boxcarman's question, I noticed his particular problem with QC and Aurender in the showroom of a high end dealer using their very best equipment.

The problem overall in intermittent, but serious enough to interfere with the listening experience.  

At home, I have a Simaudio 891.  So, the newest technology.  Qobuz works perfectly with Roon, but the problem persists with Qobuz connect.

It the problem of not being able to play tracks may depend on the streamer/dac.  If so, Qobuz needs to identify the problem, fix it, and do a better job of certifying companies and their products and working with Qobuz connect.

 

 

 

I posted recently about a similar problem with QC. I use an Innuos Pulse with a Bryston BDA3. The BDA-3 uses mechanical relays to switch resolution to preserve SQ but there is an inherent delay. With Sense, there is a setting to adjust for that, but with QC, that setting is bypassed. As a result, the beginning of songs gets cut off or stutters. 

I've worked with both Innuos and Bryston support about this. Innuos determined that QC bypasses the Pulse internal player and doesn't allow the built in settings to work. Bryston acknowledged the issue and is working on a fix. 

It seems that QC is more compatible with some setups than others. I've stopped using it. Hopefully future firmware updates will address the issues. 

 

I have never had any issues. My internet is 40 mps download capable, although slightly slower in real world use.  My connection is wired to a Cambridge streamer and wi-fi to my WiiM streamer.  Good luck 

I don't have Qobus, but I am a Tidal subscriber. I want to share that Tidal would also on some occasions stop mid-stream.  and yes, I know it's not my home network, but Tidal. 

FYI