@bdp24 They are!
I fear the new ones are going to be far more expensive.
Progress at londondecca.com
There have been two hopeful changes at londondecca.com - there is a "Coming Soon" link which promises an online store, and there is the ability to create an account for online shopping. I did so and received a welcome e-mail from Stewart Suda (I have e-mailed back and forth with a Stewart who seemed to be in charge). So I looked him up, and turns out he is the owner of Rogers Music Systems, which is the agent for Rogers speakers in the USA, based in Green Bay, WI.
So Decca is probably now an American enterprise, though repairs are, I assume, still based in the UK It has been Neil Marshall in Exeter). The online shop might indicate that new cartridges will soon be sold (he had told me he hoped for August 2024, but evidently that has slipped). I wonder if they will be made in the UK or the USA?
I’m hoping there will soon be a new generation of Decca enthusiasts!
Chris
Showing 8 responses by noromance
@dogberry Thanks for sharing. I gotta say this confirms my initial gut reaction about the reboot. Not confidence inspiring, somewhat disappointing, but probably understandable given the niche nature of the product. I believe the owner needs to be more transparent with this small but dedicated consumer base, especially if cartridge servicing is outside the US. |
@dogberry I suspect the pricing will be a far cry from the £350 JW charged for a Paratrace on my SuperGold etc. Are the repairs being done in the US, and by whom? Maybe it's just a slow start and poor website design but I’m not really impressed by the whole thing to be honest. |
@dogberry Any news on servicing and stylus replacement costs? I reached out directly but got no reply. |
@dogberry The UK charges VAT on goods into the country. Otherwise, it’s contaband. In my case, they didn’t care that the cartridge was to be in the country temporarily for repair. Same thing happened when I sent a 401 to AudioGrail, the SOBs charged me over £200. The point being, repairs into the UK can be delayed and further costs added. |
@lewm Every time I've sent Decca to JW, the package was delayed by customs and VAT applied + £13 fee. |