Progress at londondecca.com


There have been two hopeful changes at londondecca.com - there is a "Coming Soon" link which promises an online store, and there is the ability to create an account for online shopping. I did so and received a welcome e-mail from Stewart Suda (I have e-mailed back and forth with a Stewart who seemed to be in charge). So I looked him up, and turns out he is the owner of Rogers Music Systems, which is the agent for Rogers speakers in the USA, based in Green Bay, WI.
So Decca is probably now an American enterprise, though repairs are, I assume, still based in the UK It has been Neil Marshall in Exeter). The online shop might indicate that new cartridges will soon be sold (he had told me he hoped for August 2024, but evidently that has slipped). I wonder if they will be made in the UK or the USA?

I’m hoping there will soon be a new generation of Decca enthusiasts!

Chris

dogberry

Showing 9 responses by dogberry

I have to send others to the USA, so it makes no difference to me. As to why repairs are in the UK, either it is because the majority of Decca owners are there, or maybe Neil could have been trained by John Wright, and could easily take over his equipment, whereas an American tech might not be able to do either so easily.

It will be curious to see what they are to cost now, and whether there will be an "improved" version as suggested when londondecca.com first came online.

Customs can, technically, charge tax and the value of the repair/service conducted abroad. I once sent a pair of Olympus OM-2n cameras to the best tech there is in the USA (John Hermanson), and got charged on their return, not for the value of the cameras, but their increased value by virtue of the CLA they had undergone.

But, @noromance , there can be no reason to charge VAT on entry to the country, and I assume that's what you mean since it is in sterling.

They should only do that if the imported goods are to stay in the country. I may have been lucky, but I always write in my customs declaration "For repair and return to Canada" and instruct the repairer to write "Returning to Canada after repair." I learned to do that after the debacle with the OM-2n cameras.

Maybe Stuart will one day team up with a stateside repair man, like Steve Leung.

Things are happening over at londondecca.com - https://www.londondecca.com/ld-shop/cartridges

Not yet functional, but the Maroon, Maroon Mono, Super Gold, Jubilee and Reference are to be sold there. And prices haven’t jumped as much as I feared, the Reference, for example, is $6,895.

And there is a new tonearm: https://www.londondecca.com/ld-shop/p/londondeccatonearm

The effective mass is said to be 12g, so it should be OK from that point of view. You might ask in the long Decca thread at Lenco Heaven whether anyone has used them together.

https://www.lencoheaven.net/forum/index.php?topic=545.0

I started with a Decca Jubilee on an RB300 - they went fine together.

@bdp24 How about a Decca on an SME arm/table, amplified by Musical Fidelity and Quad, feeding Quad ESLs?

When londondecca.com was first up, they had prices listed, but that page has disappeared. The most recent info I have is that enquirers are told there is a $150 diagnostic fee, and then they will tell you what the rest of the bill will be. John Wright charged me $1300 for a full Reference rebuild, and I think the page mentioned above showed an increase to $1889.

Repairs are being handled in the UK, by a tech called Neil Marshall. He is based in Sowton, on the outskirts of Exeter, in Devon. I understand that when you send him a cartridge it is to be sent to his (?)brother at a garage as they are open every day to receive packages. This may have changed since, and likely will if this becomes a full-time job. He wrote a PM to me saying:

I am 'the guy' in Devon who has been tasked with such projects, but this is the first I am hearing of your mission, having just read through some of the posts on here.
I am just starting up with the Decca's, have been building eye wateringly expensive moving coils for many years, so am getting my head round its MANY quirks and foibles....ooooh, so many!  That said, you won't find anyone more dedicated to the cause of building/rebuilding the best and most consistent Deccas , now my life's mission!!!
This isn't going to happen overnight.....my goal is to be able to work with owners on an individual basis, to be able to give each and every person exactly what they require,  but being as each and every cartridge is, to be polite, 'individual'  I am going to have my hands full to fine tune every nuance to provide everyone with exactly the sound they like best.

I'm at the sharp end, as in looking down the wrong end of a telescope with a pair of very pointy tweezers,  but there are other people doing the business side, which really isn't me, in fact, I hope I don't get into trouble for sending this message.
Getting the whole thing set up is proving an absolute nightmare, and extremely time consuming.
 From my perspective,  I am holding down a full time job, but hopefully this could lead to full time just doing the cartridges, both new and rebuilds.  Once everything is completely sorted,  rebuilds will be turned around very quickly.
I'll come clean with the management that I have contacted you as I feel it's only fair that ALL enquiries should be addressed.  
You are correct, things are slow at the moment, but I'm very passionate about cartridge building/repair and as soon as I have all the parts delivered it will be full steam ahead.

When I replied I heard back from the owner, Stewart Suda (he is the owner of Rogers Music Systems, which is the agent for Rogers speakers in the USA, based in Green Bay, WI.), and I had the impression he was not pleased that Neil had contacted me. However, I have had friendly e-mails from him since. It must be a bit of a nightmare to get all the manufacturing going again, which I assume is still to be done in the UK. You might know that John ran out of armatures and failed to acquire the dies for making them. Three people tried to help (two cartridge techs known on the forums as needlestein and cafe latte respectively, and also Peter Ledermann). An additional complication is that the steel they are made from is a non-standard thickness, and sheet stock has to be re-rolled to get it to the right size. This is expensive with a minimum order quoted to John of $50k. But by that time John's wife had retired and he just wanted out. Stewart writes:

I was introduced to Decca in 1972 and have had many over the years. When I had heard the company was going to close It took about three days of conversation with John and I bought the company. While it hasn’t been without trails it has been worth every minute. The biggest issue is the lead time to have the parts built. Every part is custom made and I refuse to cut corners. After all this brand is more than one of the finest cartridges ever made its a passion for all of us.

He has also indicated a new version of the Reference is in the works.